About me

Madison is a UX researcher who is passionate about discovering the motivations, needs, and behaviors of users. He loves using this understanding to inform design decisions that create a seamless and fulfilling experience.

Madison's background in quantitative analysis has given him a unique perspective on UX research. He has worked for 11 years in the energy and telecommunication fields, analyzing customer behavior and using creative storytelling to personify his findings. Madison excels at connecting research insights to develop innovative solutions for problems. He is always seeking new challenges and opportunities to expand his skills and make a positive impact on the user experience.

Madison holds a Master of Public Affairs and Master of Science in Environmental Science from Indiana University - Bloomington, and a Bachelor of Science from Emory University. His education has given him a strong foundation in research methods and analysis, which he applies in his work as a UX researcher.

Originally from Northern Virginia, Madison has called Atlanta, Georgia home for ten years. He loves the city for its vibrant culture, diverse food scene, and warm weather. When he isn't working, Madison enjoys traveling, going to the dog park with his Yorkie Noah, and SCUBA diving. He believes that pursuing his interests outside of work is just as important as his professional life, as it helps him stay energized and inspired.

In his role as a UX researcher, Madison is always looking for new ways to improve the user experience. He believes that every user deserves a seamless and fulfilling experience, and he works tirelessly to make that a reality. With his unique background and passion for research, Madison is a valuable asset to any team.

WORK EXPERIENCE

  • Principal - Advanced Analytics DirecTV, Atlanta, 2021 - 2022

  • Principal - Advanced Analytics Cricket Wireless, Atlanta, 2019-2021

  • Senior Advanced Analytics AT&T, Atlanta, 2017-2019

  • Business Operations Analyst AT&T, Denver 2015-2016

  • Senior Analyst Cadmus, Boulder, CO, 2012-2015

EDUCATION

  • UX/UI Design Bootcamp - Ironhack, Lisbon, 2023

  • Master of Public Affairs - Indiana University, Bloomington, Indiana, 2012

  • Master of Science in Environmental Science - Indiana University - Bloomington, Indiana, 2012

  • Bachelor of Science - Emory University Atlanta, Georgia, 2009